Review of the Neteller payment system and user reviews


Neteller (Neteller) - payment system, providing services for depositing and withdrawing funds on the Internet.

Today Neteller is one of the popular payment systems with which you can make money transactions. The company serves clients from more than 200 countries, including Belarus, Russia and Ukraine.

The official website of Neteller is neteller.com, available in 17 languages, including Russian.

Open an account with Neteller

The Neteller payment service is provided by Paysafe Holdings UK Limited, which was founded in 1996 and registered in England (registration number: 4478861). She is an authorized agent of the Financial Conduct Authority (FCA) and has an E-money license to issue electronic money and conduct transactions with it (FRN number: 900015).

buy, exchange, and withdraw Neteller through exchangers (the account must be verified):

  • Magneticexchange. Buying and selling Neteller is possible for rubles Sberbank, Yandex.Money, Qiwi, AdvСash, Payeer, EXMO, MoneyPolo, Perfect Money, cryptocurrencies, etc.

  • Paybis. An exchanger that exchanges electronic currency Neteller (purchase/sale). Conversion directions: cryptocurrency, Perfect Money, Payeer, PayPal, Advanced Cash, WebMoney, EUR bank transfer.

Registration on the official Neteller website

Registering with Neteller is easy and takes little time. To do this you need:

  • Go to the official website neteller.com.
  • Specify email.
  • Create a strong password.
  • Select the account currency (USD, EUR, etc.). Indicate the one for which operations will be performed most frequently.
  • Enter your personal information. Write your first name, last name (as in your passport) and address in Latin. Also provide a valid date of birth, gender, postal code and telephone number.
  • Study the terms of service and agree to them.

Register on the Neteller website

After registration, a Neteller account and one free virtual card becomes available for making payments on the Internet. Attention: opening a wallet is free, but during the year you need to carry out at least one operation: top up your account, withdraw, transfer or pay for something from it. Otherwise, an administrative fee of $40 will be withheld, but if there is no money in the account in Neteller, then it will not go into minus. You should also approve your account (go through verification), since without it there are very low limits and many restrictions.

You need to remember the six-digit security code secure id neteller, which must be entered when performing transactions.

In Neteller, it is also possible to order and use your Net+Prepaid MasterCard or Net+virtual card plastic cards (only for eurozone clients), as well as make a money transfer via email address.

What is the alternative to Neteller today? Payment systems: AdvCash (one of the popular payment systems on the Internet) and Epayments, which has input and output methods available to everyone and has the ability to order Epayments MasterCard cards to any country, including Russia, Belarus, Ukraine.

Reviews of other payment systems: Qiwi, ePayments, Perfect Money, Yandex.Money, Skrill, AdvCash, Payeer.

Neteller payment system - official website

You can register in the Neteller payment system by following the link provided on this page. To create a profile, you only need to spend a few minutes , specifying detailed information about the user - personal data, email, mobile phone, etc. Immediately after registration, you will be able to use a certain range of payment service services. However, in order to gain full access to the system’s capabilities, including withdrawal of funds, you must undergo verification. Verification on Neteller is as follows:

  • Email – must be confirmed by following the link in the email;
  • Personal data - checked using scans of documents that the user uploads in his personal account - a scan of a state-issued ID card or a foreign passport;
  • Bank card – confirmed when linked to a Neteller account;
  • Geolocation – you must allow the browser or phone to automatically determine the user’s geographic location.

After passing identity verification, you will be able not only to replenish your account, but also to withdraw funds from it in ways that are supported by the official website of the Neteller payment system.

How to deposit and withdraw money from your Neteller account

There are many ways to top up a Neteller wallet for clients from around the world, so everyone can find the one that is convenient for them personally.

Ways to top up Neteller:

  1. From a bank card (Visa, MasterCard, Maestro).
  2. Bank transaction.
  3. From your Skrill wallet. Commission - 3%.
  4. Qiwi, Yandex Money. Commission - 8%.
  5. Bitcoin. Commission - 1%. (How to buy Bitcoin).
  6. Exchangers: Magneticexchange, Paybis.

It is best to top up your Neteller wallet in Belarus, Ukraine, and Russia directly with a Visa, MasterCard or Maesto bank plastic card. Commission - 1.9%. The card must have the 3-D Secure service activated to perform secure transactions on the Internet.

All possible methods of depositing money provided by the Neteller payment system can be seen in your personal account in the “Account replenishment” section:

withdraw money from your Neteller account as follows:

  • By bank transfer.
  • Payment on a website that accepts Neteller (Merchant Sites).
  • Withdrawal to Net+Card (SEPA zone and Russia).
  • Transfer from Neteller to Skrill.
  • To withdraw or deposit, you can use online exchangers (Magneticexchange). With their help, it is easy to exchange Neteller for other popular electronic money - Qiwi, Perfect Money, Yandex.Money, Bitcoin and others. More on this below.


Registration and verification

Registering a wallet takes no more than 2 minutes. The main requirement is to immediately enter real data on your documents so that there are no problems during the verification process.

Confirming your identity in Neteller is necessary to increase limits and expand the capabilities of working with your wallet. An approved account makes it possible to order a card in EEA countries, withdraw money in dozens of ways, one-time transfer between accounts up to 400 thousand USD, replenish your wallet by 58 thousand USD within a month, pay for purchases up to 50 thousand USD per day, withdraw to a bank account up to 1,152,700 USD per month.

Without verification, deposits are limited to $150 at a time, without identity verification, total transactions cannot exceed $2,850, bank transfers are limited to $1,100, and only approved users can withdraw funds.

How to get verified in Neteller

As soon as funds appear in your account or the first transaction up to $100 is made, you will be able to upload documents to confirm your identity in your account. But first, you'll set up security questions and enable two-step verification.

Upload a color scan or photo of documents without additional watermarks, your choice + address: both sides of your driver’s license; passport pages with a photo (sometimes they additionally ask for a photo of the passport cover); both sides of the ID card; document confirming the address (bank statement, lease agreement with stamp, receipt for commercial payments); selfie with an open passport. By the way, selfies must be taken either with a webcam or through the Neteller application on a smartphone; more about this in the special support section.

Neteller requires permission to track your location . This way the system verifies the address - you must log into your personal account from the address specified in the document and during registration.

Deposit or withdrawal of Neteller through an exchanger

Among all the options for withdrawing funds from Neteller, which are available in Belarus, Ukraine, Russia, the best one is a bank transfer or payment on another site. Only clients from Russia can order and withdraw to a card from Neteller - Net+Prepaid MasterCard. There is no withdrawal to bank cards or other payment systems. As you can see, there are very few options left. But you can try to use exchangers that work in the direction of exchanging from a Neteller account to other payment systems, but there are not very many such services.

Withdrawal from Neteller through Magneticexchange exchangers. You need to select the currency that is given (Neteller) and received, and the direction (Sberbank, EXMO exchange, AdvCash, Payeer, Yandex.Money, Perfect Money, Okpay, Moneypolo or other payment systems). The commission depends on the direction and amount, for example, when exchanging Neteller for AdvСash USD it is 5–6%. The exchange operation is carried out automatically within 5 minutes, but conditions apply - you need to confirm your identity, account, and Neteller must be verified. All this is due to the fact that Neteller is a “white” payment service that operates within the strict legal framework of the regulator.

Alternative to bank transfer - Neteller exchange

Exchanging Neteller for currency and electronic money of other payment systems is a solution for those who cannot use a bank transfer or want to withdraw a small amount. Neteller exchange offers many services, which you can learn about by monitoring exchangers. When choosing an exchange service, you should pay attention to the following points:

  • At what rate is Neteller exchanged compared to bank indices if currency conversion is expected;
  • Exchange commission - it can range from 5 to 20%, depending on which payment system you want to withdraw funds to;
  • Minimum commission – a threshold can be set, for example, 5%, but not less than $5, so it will not be profitable to exchange a small amount;
  • Exchange speed – different systems may offer different conditions for processing transactions, some work automatically, and some work manually!

IMPORTANT: when exchanging Neteller, pay attention not only to the favorable conditions, but also to the reliability of the exchanger. Study user reviews, check whether the service has WebMoney and Yandex Money certificates , and how many open complaints there are.

You can exchange Neteller for WebMoney tokens, QIWI money, bank cards of Ukraine (PrivatBank) and Russia, Skrill, etc.

Transfer Neteller to Skrill e-wallet

As mentioned above, there is no possibility of withdrawing money from a Neteller wallet to Visa or MasterCard bank plastic cards. But if you have a wallet in the Skrill payment system, you can top it up through Neteller with a 3% commission, and then withdraw money from it to a linked bank card. If you don’t have a Skrill account yet, you can register on the skrill.com website, link your card to your account, and select “Deposit” - “Neteller” when making a deposit. It is important to take into account the limits: without verification, the maximum amount is $621; if the amounts are large, then it is worth going through identity verification.

How to withdraw money from Neteller

When opening an account, you should know in advance how you can withdraw money from Neteller. As mentioned above, there are not so many ways, or rather three:

  • Neteller card - this method is suitable for those who have already received it;
  • Bank transfer – suitable for all users;
  • Exchangers - those who do not want to deal with a bank transfer can use the services of exchangers, losing some of the money on commissions.

Neteller withdrawals are subject to fees. For example, the wire transfer fee for dollar wallets is $12.75. It immediately becomes clear how to withdraw money from Neteller in the most profitable way - you need to withdraw a large amount! This is not to say that withdrawing money from Neteller suits everyone! Those who want to withdraw $20-30 will lose a significant part of this money!

Bonus program from Neteller

We recommend using the bonus program from Neteller - Vipdeposits. Advantages:

  • The ability to make free transfers between accounts.
  • Free MasterCard (can be ordered for clients from Russia).
  • Instantly obtain Vip Silver status after registration and verification.
  • Fast verification.
  • Additional account in another currency.
  • Internal transfers without commission with an increased limit (up to $100 thousand) and other advantages - read more about the Vipdeposits tariff.

The bonus program is available to new clients completely free of charge. If the user is already registered with Neteller, then you just need to fill out the form at the bottom of the page, select “Already had an account,” indicate your account ID and email.

Net+ MasterCard

The Net+ MasterCard debit card is the most convenient way to withdraw funds from your Neteller . The card is attached to your wallet and gives you instant access to use the entire amount in it for payments. You can withdraw cash from any ATM in the world, make purchases in online and offline stores, wherever MasterCard is accepted.

To receive a card, you need to open an account in the Neteller , top it up with at least the minimum amount ($15) and go through verification. After this, the “Order card” button will become available in your account. The card will be delivered to you at the address you specified during registration within 2 to 4 weeks. Production and delivery of the card costs $13.

Information on the Net+ MasterCard:

  • ATM withdrawal fee: 4 euros ($6)
  • commission for purchases in online and offline stores: 0%
  • daily limit on ATM withdrawals: up to $3300

Neteller Net+Prepaid MasterCard

The Neteller Net+Card is the fastest and cheapest way to withdraw funds from your account. The system allows you to order a plastic card, which is automatically linked to your account. Only clients registered in the system can order it. Due to stricter requirements, the Neteller payment system does not provide the opportunity to order a card for clients living outside the SEPA zone, except for Russia.

Updated. Please note that Net+ cards have ceased to be serviced in Belarus and Ukraine since November 25, 2020. Therefore, to withdraw money, it is better to use cards from other payment systems: MasterCard from ePayments, MasterCard from AdvCash, Payeer.


Advantages: There are no annual maintenance fees or fees for non-use of the card. Low cost of card issue and delivery (13 USD). Withdrawals are possible in more than 100 countries around the world. Using the Net+ card, you can cash out at ATMs, and also use it to pay for various types of services (where payment is made using plastic cards).

The Net+Prepaid MasterCard is suitable for residents of Russia, where funds can be withdrawn through ATMs that dispense currency in dollars or euros. It should be taken into account that banks (owners of ATMs) set a withdrawal limit for one transaction; in most cases, you can withdraw no more than $200–300.

Money can also be withdrawn through ATMs in countries where this restriction does not exist, for example in the Eurozone, but keeping in mind the established limits. From April 17, 2020, the new fee that is charged when withdrawing cash is 1.75% of the transaction amount per transaction. When withdrawing money from ATMs in a currency that differs from the currency of the Neteller account, it is converted (exchanged). For example, in Ukraine, you can withdraw money from the Neteller Net+Card currency card only in hryvnias.

The card can be used for non-cash payments, for example, in stores and other places where cash registers are installed and MasterCard is accepted. If the currency of payment for a service or product differs from the account currency, it is converted (exchanged), and no commission is charged.

We recommend ordering an ePayments card. With its help, you can withdraw and cash out your earned money from the Internet at fairly low commissions anywhere in the world where MasterCard is accepted.

The card has a high degree of protection when making online payments and guarantees the confidentiality of the client’s personal data.

When ordering, you can select the desired currency: British pound sterling, US dollar, euro, Japanese yen, Australian dollar, Danish krone, Canadian dollar, Swedish krona.

You can order several cards in different currencies. After ordering, it is sent within 21 days. Delivery time by mail depends on the country of delivery, the usual delivery time is 1-2 months. In this case, the account must contain an amount equivalent to 13 dollars, which will be withheld as a commission for delivery and production.

After receiving it, you need to activate it and get a PIN code. Information about this can be obtained in a letter or in your personal account. The card is valid for 3 years. Commissions for using Net+PrepaidMasterCard:

  • no commissions - when paying online, through cash registers;
  • $13 – payment for ordering a card and delivery of Net+Card;
  • $6 for ATM withdrawals per transaction;
  • $13 for replacing a card if lost or damaged;
  • 3.39% - when converting currencies, in case of online payment, when withdrawing funds from an ATM in a currency other than the card currency, or when transferring funds from a Netteler account to a Net+Prepaid MasterCard, when the transfer currencies are also different.

Withdrawal limits:

Cards from Neteller

EPS offers to issue a virtual or real plastic card, its balance is tied to the balance of the EPS wallet. The advantage of the card is that you can use it to withdraw funds from your Neteller account and get currency from an ATM. The Net+ Prepaid Mastercard is only available to residents of the European Economic Area.

From November 25, 2016, cards became unavailable for Ukraine and Belarus. Otherwise, this is a regular chip card; it is sent by mail within 2-10 business days after completing the application. You can order cards of this type only after verifying your account.

Commissions when working with a Neteller card are small:

  • €10 – payment for processing the application and delivery of the card, the same amount will cost to re-issue it if the old card is lost or damaged;
  • $10 is the cost of card maintenance for a year;
  • 3.99% is the standard commission if currency conversion occurs when working with the card.

Occasionally, the card balance may be negative. This occurs due to the delay between direct payment for goods/services by card and the actual debiting of funds from the plastic card. When paying by card, there is sometimes a delay between authorization and the actual transaction being cleared. If a transaction involves currency conversion and the rate changes dramatically during this period of time, the card may be charged a larger amount than what is on it. Such cases are rare and the balance does not go much into the minus.

As for virtual cards, they are ideal for purchases in online stores:

  • The 1st card is opened for free;
  • each next one will cost £2.0/€2.5/$3.0;
  • In total you can have 5 virtual cards in different currencies.

As with bank cards, you can set a limit for virtual cards. From a security point of view, they are not inferior to banking solutions.

Virtual Card Neteller Net+virtual card

For purchases in online stores, you can use the Neteller Net+virtual card (only for Eurozone customers).

It is available in 8 currencies. The first card can be opened for free and used immediately after registration.

The fee for subsequent cards is $3. Importantly, you don’t have to pay annual fees or fees for the card if you don’t use it. Net+virtual card has a high degree of reliability and confidentiality when making payments on the Internet. You can set a limit on the card, upon reaching which it will become invalid. You can pay with a virtual card in online stores that accept MasterCard.

Using Neteller at PokerStars

Neteller users in the free version of the PokerStars app can buy play chips without commission! In addition, the poker room allows for quick purchases of play chips from the account of this payment system (without interrupting the game). In order to use a Neteller account at PokerStars.net, you must select this system at the cashier and create a request to purchase play chips, indicating the account number and security ID.

Remember: if you deposit funds from Neteller to the account of a Western online service or store , you will have to withdraw the remaining funds to it at least in the amount that you deposited. Only after this you will be able to use other withdrawal methods!

The Neteller payment system is popular all over the world, including among our compatriots. It is recommended for users who withdraw large amounts from the accounts of foreign services. Those who have small balances can also successfully use it by withdrawing funds through exchangers.

How to transfer from Neteller to another account

Neteller provides the ability to send funds via email address. The recipient may be registered with Neteller or may not yet have an account. You can, knowing only your email, send money from your account to another person. The person who receives the transaction message must register within 30 days and receive the funds. If he already had an account, the funds will be credited instantly.

To transfer to another account, you need to go to the “Money Transfer” section, and you will need to enter a Secure ID or a code generated by the Google Authenticator application (if you use two-factor verification to log into your Neteller account); indicate your email address, amount and currency.

Netteler commission is 1.45%. Attention: without verification it is possible to make only one transfer for a limited amount.

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